Appropros of my recent post on the value of speed in your business is this follow-on question:
"If speed is good, how do I get fast?"
Well, one way is to practice. One of the remaining artifacts I have from working with Thomas Leonard to build CoachVille and the Graduate School of Coaching is a tiny yellow post-it note.
On it in black marker are 3 words:
2 Second Rule
The 2-Second Rule was something Thomas had me implement. It meant "answer every email in no more than 2 seconds." If it takes you longer than 2 seconds to do something with, Andrea, delete it.
(To which, as an aside, I resisted saying - 'even emails from you, Thomas?' LOL.)
In any case, I still have it. I remember practicing it. Although doing *every* email in 2 seconds is a stretch (what great coaching challenge isn't?) it does help.
Try it. You might like it. It was part of the 'culture' that was CoachVille and Thomas, and It's now part of the way we keep things moving around these parts - fast, decisive, to-the-point email management that acknowledges some emails just aren't worth the time/energy to handle. Better off to just junk them, right off the bat.
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Comments
Andrea - what a great post! It has helped me so much! I've written a bunch of e-mails in just a few seconds. Also, bearing in mind that e-mails are my greatest source of research and the voice of my market. thank you!
Posted by: sarah at August 8, 2006 12:29 PM
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