Curious about the photo? Read on.
After my recent post, 'Books, Books, Books | Why All the Mad Rush, Andrea?' I remembered that someone else I know has written about the importance of speed in (life and) business, so I went looking through some old notes (always a trove of goodies.)
Sure enough, here is a priceless gem that captures 'it' so well, I must include it here as an addendum.
Thomas Leonard did have a magical way with words, oh yes!
And although this is only a tiny sliver of a greater magnificent body of work called 'The 15 Frameworks & The 15 Proficiencies: Hallmarks of the Certified Coach (TM)' the value of the excerpt applies to anyone living today...that's you, whether you are a coach or no. :-)
So here 'tis. Enjoy:
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6. Delay is increasingly expensive.
The windows of opportunities open more often, yet shut more quickly than ever before.
And with the consumer has come to expect immediate service, delivery and problem resolution, a highly responsive competitor can make its mark in mere months, not years.
Combine that dynamic with the level of flow and just-in-time synchronicity that humans are coming to rely on to be their best, and the notion of delay is fading quickly as a viable option in life and business.
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Whether it's a book you're writing, a new brilliant idea you've got for your business, or something else entirely...have you considered the value of speed-in-action versus the traditional past-due mentality of 'slow and steady?'
What could you do faster, at the speed of light even, today, to the delight of clients, (dismay of your competitors) and the benefit of your business?
The above-mentioned frameworks are part of the basis of the Certified Coach Program and copyright CoachVille.com.
P.S. About the photo. Thomas often mentioned his favorite RV park in Scots Valley, California, where this photo was taken in November 2005. Not seen is Mary Lewis, formerly Director of the CoachVille Institute (and one of the very first Local Event Managers Thomas relied on so much during his Millenium Tour) who shared the spot with us.
Pictured are (from left to right) Valerie Green, me (Andrea) and Tina Forsyth...a little worn, but not quite frayed, after 4 days at the ICF Conference in 2005. Thanks, Mary, for sharing this precious memory from 'back in the day!'
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Comments
I agree. If there are two things that have really made me successful in my business, it is speed and customer service. I constantly get letters from my customers how they are blown away because they got their orders from me, quicker than they could have gotten it from a local supplier in their own Country.
And they appreciate my level of customer service. They love that I go out of my way to serve their needs. They feel that my business is "serving them" not "selling a product.
Posted by: Rob Schaumer at August 10, 2006 10:48 PM
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